Artificial Intelligence for Electronic Commerce
Papers from the AAAI Workshop
Tim Finin and Benjamin Grosof, Cochairs
Technical Report WS-99-01
143 pp., $30.00
ISBN 978-1-57735-085-9
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Electronic commerce is the buying and selling of goods and services in cyberspace. Already a multi-billion-dollar segment of the world economy, it is a fast-growing and exciting field. This workshop addressed the challenges, opportunities, practical applications, and theoretical aspects of using AI in e-commerce. It focused particularly on practical applications and techniques, and about the newer area of business-to-business e-commerce, e.g., supply-chain management. Topics of the papers include shopping agents, recommender services, data mining of customer buying patterns, customer service help, buyer and seller economic decision-making, markets, auctions, negotiations, and contracts, agent communication, knowledge exchange, and XML, brokering, matchmaking, and reputation services, promotions, advertising, and navigation of buyer attention, procurement and supply chain business processes, and product catalogs.